Effective Date: May 19, 2026
Welcome to Prime Air Group (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at https://primeairgroup.com/ (the “Website”).
By using our Website, you agree to the practices described in this Privacy Policy.
Company Information
Prime Air Group
1825 Coney Island Ave Floor 2
Brooklyn, NY 11230
United States
Email: info@primeairgroup.com
Website: https://primeairgroup.com/
Information We Collect
Information You Voluntarily Provide
When you submit a form on our Website, contact us, or request services, we may collect:
- First name
- Last name
- Email address
- Phone number
- Service-related details or messages you provide
Automatically Collected Information
When you visit our Website, certain information may automatically be collected through cookies and analytics technologies, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring website
- General geographic location
- Website interaction data
How We Use Your Information
We may use your information to:
- Respond to inquiries and service requests
- Provide HVAC installation, maintenance, and repair services
- Communicate with you regarding appointments or estimates
- Improve our Website and services
- Analyze Website traffic and usage patterns
- Prevent fraud, abuse, or security threats
- Comply with legal obligations
We do not sell your personal information.
Cookies & Tracking Technologies
Our Website uses cookies and similar tracking technologies to improve user experience and analyze Website traffic.
These technologies may include:
- Google Analytics
- Google Tag Manager
Cookies may collect information about your browsing behavior and device.
You can control cookies through your browser settings. Disabling cookies may affect certain Website functionality.
Google Analytics
We use Google Analytics to understand how visitors interact with our Website.
Google Analytics may collect:
- IP address
- Device information
- Browser information
- Usage behavior
For more information, visit:
You can opt out of Google Analytics using:
GDPR Notice (European Visitors)
Although our services are primarily intended for customers in the United States, visitors from the European Economic Area (“EEA”) may have certain rights under the General Data Protection Regulation (“GDPR”).
If GDPR applies, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at:
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”).
California residents may request:
- Disclosure of collected personal information
- Deletion of personal information
- Correction of inaccurate information
- Information regarding data sharing practices
We do not sell personal information.
To submit a request, contact:
Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our Website may use third-party services that independently collect or process data, including:
- Google Analytics
- Google Tag Manager
- Website hosting providers
- WordPress plugins and infrastructure providers
These third parties operate under their own privacy policies.
Children’s Privacy
Our Website is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
Your Rights & Choices
You may:
- Request access to your information
- Request correction or deletion
- Withdraw consent where applicable
- Disable cookies through browser settings
To make a privacy-related request, contact:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon posting the updated version on this page. Continued use of the Website constitutes acceptance of the revised Privacy Policy.
Contact Us
Prime Air Group
1825 Coney Island Ave Floor 2
Brooklyn, NY 11230
Email: info@primeairgroup.com